Shipping policy
Duration
The processing time is a maximum of 24 hours. After that, your order will be shipped with DHL / DHL International Premium or FedEx (USA / UK).
Please note the individual shipping time for pre-order items.
| Delivery region | Shipping time |
|---|---|
| Germany | 1–2 days |
| Europe Zone 1 | 2–4 days |
| Europe Zone 2 | 5–10 days |
| USA | 5–7 days |
| Rest of the world | 7–14 days |
Costs
The shipping costs depend on the value of goods in your order. Shipping is free from €399.
| Delivery region | up to €150 | over €150 |
|---|---|---|
| Germany | €5 | €6 |
| Europe Zone 1 | €6 | €8 |
| Europe Zone 2 | €6 | €9 |
| USA | $20 for all items | |
| Rest of the world | €15 | €25 |
Countries by zone
Europe Zone 1
Denmark, Finland, France, Greece, Italy, Croatia, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Spain, Czech Republic, United Kingdom, Åland Islands, Albania, Andorra, Armenia, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Estonia, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Republic of Moldova, Monaco, Montenegro, North Macedonia, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen
Europe Zone 2
Turkey, Ukraine, Iceland, Ireland
Rest of the world
Afghanistan, American Overseas Islands, Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Bermuda, Bhutan, British Virgin Islands, British Indian Ocean Territory, Brunei Darussalam, China, Cook Islands, Costa Rica, Dominica, Dominican Republic, Fiji, French Polynesia, French Southern Territories, Grenada, Guatemala, Haiti, Honduras, India, Indonesia, Iraq, Israel, Japan, Yemen, Jordan, Cayman Islands, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kiribati, Cocos Islands, Kuwait, Laos, Lebanon, Malaysia, Maldives, Martinique, Mongolia, Montserrat, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Philippines, Pitcairn Islands, Solomon Islands, Samoa, Saudi Arabia, Singapore, Sint Maarten, Hong Kong SAR, Macau SAR, Sri Lanka, St. Barthélemy, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, South Georgia and the South Sandwich Islands, South Korea, Tajikistan, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uzbekistan, Vanuatu, United Arab Emirates, Vietnam, Wallis and Futuna, Christmas Island, Belize, Palestinian Territories, Algeria, Angola, Argentina, Ascension, Azerbaijan, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Canada, Cabo Verde, Caribbean Netherlands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Côte d’Ivoire, Curaçao, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guyana, Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mexico, Morocco, Mozambique, Namibia, Niger, Nigeria, Paraguay, Peru, Cameroon, Russia, Rwanda, St. Helena, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Suriname, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe
Duties and taxes
Note: For orders outside the European Union, import taxes may apply. Please check with the customs authority responsible in your home country for more information.
Note for customers from the UK
Please note: Customs fees and taxes may apply for deliveries to the UK. These are not included in the purchase price and must be paid by the recipient upon delivery.
You can find more information on the official website of the British customs authority. If you have any questions, feel free to reach out to us.













